Terms and Conditions

In General

Use of this Website and the products and services available (“Services”) are subject to the following terms, conditions and notices (“Terms of Service”). By using these Services, you are agreeing to the Terms of Service. Such services may be updated as needed and Clariscia Gill.Com reserves the right to withdraw or amend the Services without notice.

Prohibitions
You must not misuse this Website and any criminal offence that is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene is not tolerated. Clariscia Gill.Com will report any illegal activity to law enforcement authorities.
Intellectual Property and Content
All content made available to you through this Website remains the sole property of Clariscia Gill.Com and is protected by copyright laws. You may only print, store and display content for personal use. Publishing, manipulating or distribution of content on this Website, in any format, is a breach of terms.

Terms of Sale
By placing an order, you are offering to purchase a product within the terms of conditions. All orders are subject to availability and confirmation of the order price. Shipping times vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or natural forces for which we will not be responsible. Clariscia Gill.Com retains the right to refuse any request made by you. If your order is accepted, we will inform you by email. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes. While we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible. Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Clariscia Gill.Com expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw linking permission without notice.

Indemnity
You agree to indemnify, defend and hold harmless Clariscia Gill.Com, its directors,  employees, and affiliates, from any and all third party claims, liability, damages and/or  costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service.

Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing Law and Jurisdiction
These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.

Entire Agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Clariscia Gill.Com.

Clariscia Gill.Com is a trading name for CG International Atelier Limited, company number, 6710126.  Registered in the UK. Vat number: 974 8778 41

Delivery
If you have a specific delivery requirement please let us know at the earliest opportunity and we will do everything in our power to accommodate your needs.
UK orders are sent on our standard service which is generally delivered within 5 to 14 working days. This is due to the nature of some of the produce involving hand crafted aspects which take a little longer.
We aim to ship all orders taken before 3pm on the same day.
Any orders placed on a weekend or Bank Holiday will be despatched on the next working day.
Delivery times are estimates and can vary dependant on external factors such as weather and other issues.
We may use a courier service or the Royal Mail to deliver your order and you will be sent an email with a tracking number once the order has been sent.

Returns
We pride ourselves on the quality of our products and individually check each item before it is sent out. We are confident that you will be happy with your purchase however in the event that you wish to make a return, we have a simple procedure.
Your right to cancel/return an order starts when the order is placed and ends 14 calendar days after you have received the goods. You must either ensure that the goods are received by us within this 14 day period or notify us in writing, best done via email. If you have notified us of the intent to return goods within this 14 day period, you have a further 14 days from the date of cancellation to return any items. Returns arriving after this 14-day period may or may not be accepted at our discretion.
Christmas returns – any orders placed after December 1st can be returned for exchange until January 15th – please let us know as soon as possible if you plan to return something. We can keep your chosen alternative aside for you. After all they are limited!

Returned items arriving under the above conditions will be accepted for a refund or exchange so long as they are in an unworn saleable condition with all original tags attached.

To return goods simply ensure that they are well-packaged, as we cannot be liable for any returned items damaged in transit, and enclose a copy of your order confirmation with a clear indication of whether you would like a refund or exchange.
Goods must be sent on a service which records the delivery, i.e. obtains a signature when delivered. Always keep a copy of your proof of postage.

We can only exchange goods for those of the same value and all refunds will be made to the card/payment method used at the time of purchase.

If you are an international customer, please ensure that your package is clearly marked as a ‘return to sender’ so that no import charges are applied on arrival.
Please address your returns to:
Returns Dept,
CG International Atelier Ltd
250 Brixton Hill
London
SW2 1HF
UK